Orem Police Mission Statement
Proactively serve and protect our community with honor, respect, and accountability, to make Orem the safest place to live, work, and play.
The Orem Police Department has long been known throughout the state as one of the best Police Departments around. We are known by our community as being extremely service-oriented. We take pride in being proactive in finding ways to serve and protect our community.
Contact us
If you need to contact someone specific from our department, click the link below.
You will find emails and phone numbers for our command staff, patrol lieutenants, training sergeant, public information officer, investigations, records, and more.
Complaint form
If you believe that one of police department employees violated a policy or made a mistake, please fill out our Citizen Complaint Form.
If you had an interaction with one of our department employees and want to commend them for their excellent work, please fill out our Citizen Commendation Form
Response Plan
The response plan is a proactive approach to assist emergency responders with individuals that tend to wander, get lost, or have a disability that may require extra care & awareness.
This was specifically created to help those with Alzheimer’s, autism, intellectual disabilities, and those who communicate non-verbally.
Know Your Force
Community-oriented policing is the foundation of our department’s philosophy. Our mission is more than just words, it’s a principle we live by every day. Using Know Your Force surveys help us connect with the community on a personal level, giving us the opportunity to see how effectively our department is meeting our mission objectives.
We strive to be the best servant leaders to you, the community, by helping to ensure the safety and improve the quality of life of those we serve. Know Your Force enables us to go even further in our mission to provide transparent communication and trust, using a QR-code-based survey so you can tell us how we’re doing—right when the interaction occurs. Read more about Know Your Force at https://knowyourforce.com/
More information about the departments
The Orem Police Department serves an Orem population of approximately 98,000 through the progressive and dedicated work of sworn police officers, civilian employees, and citizen volunteers. The department, led by Chief Josh Adams, is made up of three separate divisions: Patrol, Investigations, and Support Services.
The Patrol Division is the most visible of the police department. It consists of uniformed police officers who usually drive marked police cars or motorcycles. Members of the patrol division are dedicated to protecting the city of Orem’s residents and visitors. They work to accomplish this by patrolling assigned areas of the city 24 hours a day, 7 days a week, 365 days a year. They respond to emergency calls, in-progress crimes and calls for service. They also investigate traffic accidents and enforce traffic laws. They are true first responders and will be found present at nearly all police-related matters.
The Investigations Division is the division responsible for handling the investigations of crimes of a more serious nature. The duties and responsibilities of an investigator are unlike those found in any other division of the department. Investigators are sworn officers that carry a weapon and handcuffs, but instead of wearing a uniform, they typically dress in soft uniforms or business attire. They are assigned unmarked police cars to drive. They are assigned cases that typically require more investigation and follow-up than patrol officers have time to provide, along with major crimes including homicides, sexual assaults, and crimes against children. Orem’s Street Enforcement Officers, School Resource Officers, and Evidence Technicians are all a part of the investigations division.
The Support Services Division has a wide variety of responsibilities. This division’s customer isn’t only the public’s, but the police department’s as well. The division has a two-fold mission to (1) assist the public in its efforts to provide for its welfare and safety, and (2) to provide the training, support and information necessary for the other divisions of the department to perform their duties. Metro Emergency Communications handles all emergency calls and calls for service in the cities of Orem, Provo, and Lindon. Our Police Records Staff- The Community Service Specialists are also part of this division and manage and disseminate all records and information for the Orem Police Department. The Support Services Division also includes our Community Oriented Police Officers, as well as Animal Control Officers, Victim Advocates, , VIPS (Volunteers in Police Service) Orem City’s Neighborhood Improvement Team, and School Crossing Guards.
Police Resources
- Citygate Associates – Police Report
- Police Administration
- Police Policies
- Police Records Request
- Police Recruitment
- Patrol Division
- Traffic Team
- K-9 Team
- SWAT
- Special Enforcement Team
- Major Crimes Task Force
- Neighborhoods
- Special Victims Unit
- Victim Advocates
- Animal Control
- Dispatch
- Police Volunteers (VIPS)
- Special Events Application
- File a Report Online
- Alarm Permits
- Mental Health
- Code Enforcement/ NIT
- Ride It Forward Program
Want Us to Come to Your Event?
Are you planning a community, school, or church event, activity, or meeting and would like to have the Orem Police. Fire, and/or Neighborhood Improvement Team participate? Do you have a scout group or school group that would like to tour the police or fire department or have a safety or fire prevention workshop? Please complete the online form at to share the details and we will get back to you about participating and scheduling. Thank you!