How to Report a Violation
There are two ways to tell us about a violation:
- Text the Orem Help Center (801) 229-7000
- Call the Orem Help Center by dialing 311—or (801) 229-7000
Neighborhood Improvement Team (NIT)
The Neighborhood Improvement Team (NIT) works to promote safe and welcoming neighborhoods by ensuring properties comply with city codes.
Our Role and Philosophy
- Goal: Achieve voluntary compliance with neighborhood code violations.
- Method: Increase awareness of codes and respectfully notify residents whose properties are not in compliance.
- Collaboration: We work closely with Police, Planning & Zoning, and other city divisions to address concerns quickly.
- Enforcement: As reports come in, they will be assigned to a NIT officer to be followed up on. Please keep in mind that owners are only required to meet the minimum standard of compliance outlined in the city code, and some cases could take up to 90 days or longer due to court requirements or extensions.
Special Initiative
NIT has a specific Code Enforcement Plan for low- to moderate-income neighborhoods (Orem North, Geneva Heights, Sharon Park, Stonewood, Lakeridge, and Cherry Hill). This plan outlines activities to improve these areas and prioritize spending from the Community Development Block Grant.
Contact & Resources
- Need more information about codes? Contact the Orem Help Center at (801) 229-7000 (call or text).
- Administrative Law Process: Information on how to appeal or contest a decision Administrative Law Process
- All police records are subject to GRAMA. View state record policies and laws.