Accessibility Statement for Orem City
Commitment to Accessibility
Orem City is committed to ensuring digital accessibility for all residents and visitors, including people with disabilities. We strive to make our website and digital services accessible and usable for everyone, in accordance with applicable laws and standards.
We are actively working to ensure that our website, orem.gov, meets the requirements of the Americans with Disabilities Act (ADA) Title II and conforms to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
Measures to Support Accessibility
Orem City takes the following measures to ensure accessibility:
Integrating accessibility into our website design, development, and content creation processes
Providing ongoing accessibility training for staff and content editors
Using automated and manual tools to test accessibility
Partnering with vendors who support accessible technology solutions
Continuously improving accessibility based on user feedback and evolving standards
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities.
Orem City aims to conform to WCAG 2.1 Level AA standards. While we strive to ensure full accessibility, some content may not yet fully meet these standards. We are actively working to identify and correct accessibility issues.
Third-Party Content
Some pages on our website may link to or integrate third-party applications or services that are not fully controlled by Orem City. While we encourage our vendors to provide accessible content, we cannot guarantee the accessibility of third-party systems. We welcome feedback on accessibility barriers encountered in these services.
Accessibility of Documents
Many documents on our website are provided in PDF or other formats. We are working to ensure that all documents are accessible. If you encounter an inaccessible document, please contact us and we will provide an accessible version upon request.
Feedback and Assistance
We welcome your feedback on the accessibility of Orem City’s website and digital services.
If you experience any difficulty accessing content or need assistance, please contact us:
Submit Feedback via our Online Form
Phone: (801) 229-7000
Address: Orem City Hall, 56 North State Street, Orem, UT 84057
When contacting us, please include:
The web page or document URL
A description of the issue
Your contact information (optional)
We will make reasonable efforts to respond within 3–5 business days.
Alternative Access
If you are unable to access any content on our website, Orem City will provide reasonable accommodations or alternative formats upon request.
Enforcement Procedure
If you are not satisfied with our response to your accessibility concern, you may file a complaint under Title II of the Americans with Disabilities Act. Information about filing an ADA complaint is available at:
Ongoing Improvements
Orem City is committed to ongoing accessibility improvements. We regularly review our website and digital services to identify and address accessibility barriers.
Last Updated
March 2026